Privacy Policy
Effective Date: 10 February 2026
This Privacy Policy explains how KerfPilot collects, uses, and shares information when you use our website and software.
Information we collect
We may collect the following categories of information:
- Contact information (e.g., name, email) if you join a waitlist, request support, or contact us.
- Purchase information (e.g., order details) from Lemon Squeezy to deliver access and provide support.
- Technical and usage information (e.g., logs, device/app version) if you choose to share it for troubleshooting.
- License/activation identifiers (e.g., a machine identifier or hashed machine ID) used to generate and validate license files.
Payment processing
Payments are processed by Lemon Squeezy. We do not receive or store your full card details. Lemon Squeezy may collect and process payment information according to their own privacy policy.
How we use information
We use information to:
- provide and improve the Service;
- deliver licenses and support requests;
- communicate updates you request (e.g., waitlist emails);
- protect against fraud, abuse, and unauthorized licensing; and
- comply with legal obligations.
Sharing of information
We do not sell your personal information. We may share information with:
- service providers who help us operate the Service (e.g., hosting, email);
- Lemon Squeezy for purchase processing and fraud prevention; and
- authorities where required by law or to enforce our rights.
Data retention
We keep information only as long as needed for the purposes described above (e.g., support, licensing, legal compliance) and then delete or anonymize it where reasonable.
Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is 100% secure.
Your choices
You can opt out of marketing emails at any time using the unsubscribe link (if provided) or by contacting us. You may request access, correction, or deletion of your personal information by emailing us, subject to legal requirements.
International transfers
Your information may be processed in countries other than your own depending on our service providers. Where required, we take steps to protect information in line with applicable laws.
Changes
We may update this Privacy Policy by posting a revised version on the website. The updated policy applies from the date posted.
Questions? Email support@kerfpilot.com.